Orders ship out within 1 business day (in some cases there might be a small delay due to big volume of orders placed during a big sale) from the point of purchase. You will receive a shipment notification in your inbox as soon as it leaves us. In these cases, we will never charge your card without consent, but rather email you and figure out a reasonable course of action. Note: In special circumstances where the shipping charge is extremely high, we may ask the customer to pay for the extra shipping charges. Do not safe drop parcel may be enforced by carriers or us, unless customer specifically leaves note with order waiving it. This policy has been put in place as carriers have seen parcel theft increases and this will hopefully insure that you will receive your parcel without any issues. Orders over $100 might not be directly delivered to the customers front door, but a notice will be left for them to pick up parcel at their nearest pick up location by carrier. Parcel Delivery: Orders over $100 may require signature and ID verification. In some cases you will see at checkout the actual shipping rate. If this is the case, we will email you before shipping your order. These areas do not qualify for flat rate shipping or free shipping. Rural/Remote areas: Certain locations do require additional shipping charges. Drinks are excluded from free shipping offer due to the heavy weight and instead at checkout you will be provided with a live quote(s) by carriers. * before taxes, fees & after discounts/promo codes. If you qualify for Free Shipping over $99* you will see the option provided at checkout to you. We recommend you put those items in your fridge for a couple hours as soon as you receive your parcel if you still decide to order them from us. We will not accept any claims for melted bars/snacks/gummies. SUMMER SHIPPING POLICY ON BARS, SNACKS AND GUMMIES:ĭuring the summer season (June-September) please note that during the warmer summer months these items may arrive melted, as we have no control over temperature variances and higher temperatures. Our goal will always be to minimize any damages since they would not fall under carrier shipping protection as stated above. Please be aware that during winter shipping on drinks, there might be delays if our shipping facilities are reporting severe/extreme weather conditions. Please consider this before placing your order during these month. We will not accept any claims for damaged cans/cases unfortunately, since carriers will also not insure for these damages. Instead at checkout carriers will provide you real time shipping quotes directly by the carriers.ĭuring the winter season (November - March) please note that during the colder winter months in some small cases, energy drinks might freeze and arrive damaged, as we have no control over temperature variances in each state/province unfortunately. When their cookies drop on their site for sale, it is important to select your desired flavors as soon as possible and check out due to the high demand for orders.Importance shipping notice for cases of drinks: Due to the heavy weight, we cannot offer free shipping options. The business was thriving as soon as it started, with their follower count growing each day as soon as they would post their next cookie drop. "She bakes these amazing cookies, which now the world knows." "Our cookies are one of a kind you can't get anywhere else," said Juan. Related: Customize your donuts at this made-to-order donut shop in New JerseyĪfter some convincing on Juan's behalf, he and Karen agreed to turn their dream into a reality. The operation started small when Karen would bake 15 to 30 cookies for Juan to eat at the gym.Īs soon as Juan would post a picture of the massive cookies, followers would reach out daily to see how they could get their hands on some of these sweet treats. With over 600 flavors and more than 250,000 Instagram followers, the Morel's are busier than ever up keeping the cookie demand with their online shop, My Cookie Dealer. NESCONSET, New York - What started as a sweet treat that Karen Morel would bake for her competitive bodybuilding husband Juan has turned into a full-fledged business where customers purchase their half-pound cookies from around the world. Around the world, hungry customers cannot wait to get their hands on My Cookie Dealer's half-pound cookies that have become a Long Island staple for anyone looking to satisfy their sweet tooth!
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